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Return Policy for WorkTravel Agency

At WorkTravel Agency, we strive to provide high-quality products and services to enhance your travel experiences. We understand that circumstances may arise where you need to return a product or request a refund. Please review our return policy below:

Digital Products

  • Digital products, including e-books, travel guides, and online courses, are non-refundable once accessed or downloaded.

  • If you experience technical issues with accessing your digital product, please contact our support team within 7 days of purchase for assistance.

Sports & Outdoors Equipment

  • Unused sports and outdoor equipment can be returned within 30 days of purchase for a full refund.

  • Items must be in their original packaging and in new condition.

  • Customer is responsible for return shipping costs unless the item is defective.

Luxury Beauty Products

  • Unopened luxury beauty products can be returned within 14 days of purchase for a full refund.

  • Opened or used products are not eligible for return due to hygiene reasons.

  • If you receive a damaged or defective item, please contact us within 3 days of delivery for a replacement.

Handmade Items

  • Handmade items are eligible for return within 7 days of receipt if they arrive damaged or not as described.

  • Custom-made or personalized handmade items are non-refundable unless defective.

Digital Videos

  • Streaming content and downloadable videos are non-refundable once accessed or downloaded.

  • If you experience playback issues, please contact our support team within 24 hours of purchase.

Affiliate Program

  • Commissions earned through our affiliate program are subject to our Affiliate Agreement terms.

  • Refunds on products purchased through affiliate links may affect commission payouts.

General Terms

  • To initiate a return, please contact our customer service team at [contact email/phone].

  • Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

  • We reserve the right to refuse returns that do not meet our policy requirements.

We value your satisfaction and will work to resolve any issues promptly. If you have any questions about our return policy, please don't hesitate to contact us.

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